Refund policy

We want every piece you wear to feel right, and if something isn't, we want to make it right too.

When we offer a refund

Because each piece is made specifically for you when you order it, we're not able to accept refunds for general "change of mind." But if something went wrong on our end, we'll always make it right. We offer refunds for:

• Wrong item received
• Damaged or defective products

Refund requests must be submitted within 30 days of your purchase date. If you believe your order qualifies, reach out to us at support@soulweave.co. Please include your order number and a photo if the item arrived damaged, so we can sort it out quickly.

Policy Updates

We may update this policy from time to time. The version on this page is always the most current one. If you have any questions, you can reach us anytime at support@soulweave.co.